● Reference · Who pays for what
Costs outside the item price
what you pay to others.
These costs are not included in the price of Mail Desk. You pay them directly to the provider, from your own accounts.
01What you pay for
| Item | Who you pay | Needed? |
|---|---|---|
| Perfex CRM licence | The Perfex CRM seller | required |
| Hosting for Perfex, with cron and outgoing connections to your mail server | Your host | required |
| The mailboxes you connect (Google Workspace, hosting mail, your own server) | Your mail provider | required (whatever you use today) |
| Disk space for stored attachments | Your host | Depends on your mail volume |
| AI usage (Anthropic, OpenAI, Google Gemini, OpenRouter, an OpenAI-compatible service) | That provider, usually billed per token | only if you switch AI on |
| A server for Ollama, if you run AI locally | Your host | optional |
Mail Desk's hard limits stop AI requests at the numbers you set (Hard limits). They count requests, not tokens, and a long conversation uses more tokens than a short one, so your AI provider's invoice is the authority on what you pay.